Insured shipping
Insured shipping
Cuddle now, pay later
With Hugsback Shipping Insurance, you are always protected during the delivery of your plush toy. If your order is damaged, lost, or arrives incomplete during transit, we will send you a new one free of charge.
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Choose insured shipping
- Visa payment method
- Master payment method
- Maestro payment method
- American express payment method
- Paypal payment method
- Apple pay payment method
- Google pay payment method
- Shopify pay payment method
- Ideal payment method
- Klarna payment method
- Bancontact payment method
Free shipping
Free shipping
Free shipping at Hugsback! We fully cover the shipping costs, no minimum order amount. Ordered before 18:00, cuddle tomorrow!
Free returns
Free returns
Not completely satisfied? Return is free. We believe in the power of our plush toys. That’s why you can return them within 30 days without any worries – completely free of charge.
Free warranty
Free warranty
At Hugsback, you automatically receive the legal warranty on all our products – completely free of charge. Not satisfied? Then we’ll work together to find a solution. Our cuddle team is here for you, so you can always move forward with a smile!
Frequently Asked Questions
Frequently Asked Questions
Do you have a question? Below you will find answers to the most frequently asked questions about our plush toys, shipping, returns and more. Is your question not listed? Feel free to contact us.
