Zachte premium verzwaringsknuffel voor ontspanning en stressvermindering

Just one click away from your softest moment of rest ever.

As easy as a hug… your Hugsback is ordered and ready to hug you back.

Choose your product

Browse our collection and choose the Hugsback that appeals to you (or the person you're buying it for) most. Select the desired quantity and click "Add to Cart." You can then continue shopping or proceed directly to checkout.

Fill in your details

On the checkout page, fill in your name, address, and contact information. Please double-check these details to ensure your Hugsback arrives safely and quickly.

Choose your payment method

Choose from our secure payment options – from iDEAL to Klarna, PayPal, or credit card. Have a discount code? Enter it now to take advantage of your savings immediately.

Pay & Enjoy

Click "Place Order" and complete the payment. You'll receive an immediate email confirmation. We'll get started right away and ensure your new Hugsback is shipped with care .

How to order your Hugsback

If you order before 4:00 PM on a working day, you will receive your Hugsback the next day.

  • Pay later with Klarna

    Don't want to pay everything at once? No problem. We partner with Klarna so you can pay in smaller installments.

    Pay later with Klarna

    Don't want to pay everything at once? No problem. We partner with Klarna so you can pay in smaller installments.

    Ordering and payment

    Frequently Asked Questions

    How can I order?

    Browse our collection, choose your favorite Hugsback, and add it to your cart. Then proceed to checkout to securely complete your order.

    How quickly will my order be delivered?

    If you order before 4:00 PM on a business day, your order will be shipped the same day. In the Netherlands, you'll usually receive your Hugsback the next day.

    What payment methods do you accept?

    You can pay securely with iDEAL, Bancontact, Klarna, Visa, MasterCard, Maestro, American Express, PayPal, Apple Pay, Google Pay, and Shop Pay. Do you have a discount code? Simply enter it at checkout.

    Can I pay later?

    Yes, that's possible! With Klarna, you can choose to pay later or in installments. This way, you can enjoy your Hugsback first and then pay later.

    What happens after my order?

    After placing your order, you'll receive an immediate email confirmation. We'll get started right away and ensure your Hugsback is carefully packaged and shipped.

    Can I still change or cancel my order?

    Please contact us as soon as possible at info@hugsback.com if you need to make a change. As long as the order hasn't shipped yet, we'll be happy to make the changes.

    Is my payment safe?

    Yes, absolutely. All our payment options are processed via secure SSL connections and trusted partners like Klarna and PayPal. This way, you can pay with peace of mind.

     
     

    • Delivery and shipping

      We ship our packages primarily with DHL and currently only deliver to the Netherlands, Belgium, Germany, and the UK. We offer free shipping on all orders.

      Read more 

    • Returns

      You have 30 days from the date of purchase to return or exchange a product, counting from the date of receipt.

      Read more 

    • Warranty

      Our 2 kg weighted soft toys come with a 2-year warranty. Should a problem arise, we'll replace or refund your soft toy immediately—so you can continue enjoying your loyal cuddly companion worry-free.

      Read more 

    • About us

      At Hugsback, we believe that true rest begins with a mind that can relax. When you feel less tension during the day, you sleep more deeply and wake up feeling more energized—ready for whatever the day brings.

      Read more 
       
       

      We are ready to help you!

      Need help? Our cuddle team is here for you!

      • Start a live chat

        Click on the chat at the bottom left

      • Or send us an email

        info@hugsback.com

        • calendar_month

          30-day trial cuddle

          First a nice cuddle, then decide.

        • local_shipping

          Free shipping (worth €5.95)

          No shipping costs, but lots of hugs.

        • groups

          Trusted by 300+ cuddle buddies

          Together we make the world softer.

        • texture

          Premium unique materials

          For the softest and safest hugs.