Just one click away from your softest moment of calm ever.
As simple as a hug… your Hugsback is easy to order and ready to hug you back.
Choose your product
Browse our collection and choose the Hugsback that appeals to you (or the person you’re buying it for) most. Select the desired quantity and click “Add to cart”. You can then continue shopping at your leisure or proceed straight to checkout.
Enter your details
On the checkout page, enter your name, address and contact details. Please check them carefully so that your Hugsback arrives safely and quickly.
Choose your payment method
Choose from our secure payment options – from iDEAL to Klarna, PayPal or credit card. Do you have a discount code? Enter it now to enjoy your savings right away.
Pay & enjoy
Click “Place order” and complete the payment. You will receive a confirmation by email right away. We will get started for you immediately and ensure that your new Hugsback is shipped with care.
How to order your Hugsback
Order before 18:00 on a business day and your Hugsback will arrive the very next day.
Pay later with Klarna
Don't want to pay for everything at once? No problem. We work with Klarna so you can have a cuddle trial first.
Ordering and payment
Frequently asked questions
How can I place an order?
How can I place an order?
Browse our collection, choose your favorite Hugsback and add it to your cart. Then proceed to checkout to complete your order securely.
How quickly will my order be delivered?
How quickly will my order be delivered?
Order on a weekday before 18:00 hr? Then we’ll ship your order the same day.
In the Netherlands and Belgium, your Hugsback is usually delivered the next business day. For Germany, Austria and France, the delivery time is usually 1 to 2 business days.
Do you live in another country? View the full overview of our delivery countries, delivery times and shipping information.
Order before 6 PM, delivered tomorrow
Which payment methods do you accept?
Which payment methods do you accept?
You can pay securely with iDEAL, Bancontact, Klarna, Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, Shop Pay and other local payment methods. Available options may vary by country. Have a discount code? Simply enter it during checkout.
Can I pay later?
Can I pay later?
Yes, you can! With Klarna, you can choose to pay later or in instalments. That way, you can enjoy your Hugsback first and pay afterwards.
What happens after I place my order?
What happens after I place my order?
After placing your order, you will immediately receive a confirmation by email. We will get started right away and ensure that your Hugsback is carefully packaged and shipped.
Can I still change or cancel my order?
Can I still change or cancel my order?
Please contact us as soon as possible at info@hugsback.com if you would like to make a change. As long as the order has not yet been shipped, we will be happy to adjust it.
Is my payment secure?
Is my payment secure?
Yes, absolutely. All our payment options are processed through secure SSL connections and trusted partners such as Klarna and PayPal. This way, you can check out with peace of mind.
Choose your weighted plush toy
Bear – Weighted plush toy
The 2 kg Hugsback weighted bear reduces stress and anxiety, provides calm, and helps with focus and sleep, for young and old.
Elephant – Weighted plush toy
The 2 kg Hugsback weighted elephant reduces stress and anxiety, provides calm, and helps with focus and sleep, for young and old.
Bear + Elephant – Weighted plush toys
The 2 kg Hugsback weighted plush toys reduce stress and anxiety, provide calm, and help with focus and sleep, for young and old.
